Terms of Service

1. About these terms

These terms apply to your use of wahl2wahl.org and to quotes you request from Wahl 2 Wahl Cleaning Business (“Wahl 2 Wahl,” “we,” “us”). By using the site or asking for a quote, you agree to them. If you do not agree, please do not use the site.

Our Privacy Policy and Cookie Policy explain how we handle your information and are part of these terms.

2. Starting prices, quotes and travel fees

Prices on this website are starting prices, not offers or quotes. Your actual price depends on what you tell us about the job, including the size and condition of the home or yard, add-ons, access and location.

• A quote is based on the information you give us. If the job turns out to be meaningfully different when we arrive, we will tell you and agree a new price before we start, not after we finish.
• A travel fee may apply depending on how far the job is from our base. If one applies, it is included in your quote before you book.
• Quotes, laundry calculator results and AI-assisted replies are estimates until confirmed by us in writing or in your signed service agreement.
• Promotions and discount codes are subject to the terms shown with them, may be limited in number, and cannot be combined unless stated.
• We try to keep everything on the site accurate. If a price or description is wrong, we may correct it, including on a quote that has not yet been accepted.

3. Booked services

When you book a service, we will ask you to sign a written client service agreement. That agreement sets out the scope of work, price, payment terms, deposits, cancellation and rescheduling, access to the property, damage, photos and how concerns are handled. If anything in these website terms conflicts with your signed agreement, the agreement controls.

In general, and unless your agreement says otherwise:

• Please give at least 24 hours notice to cancel or reschedule. Late cancellations, no-shows and lockouts may be charged a fee.
• If you think something in the scope was missed, tell us in writing within 24 hours of the service, and we will come back to re-clean that area at no charge.
• Payment is due when the work is completed, unless another arrangement is agreed in writing.

4. What we do not do

• Junk removal: We handle small household items only. We do not take construction debris such as brick, drywall, roofing, concrete, or other heavy bulk materials.
• Yard work: we trim, cut back, weed and haul green waste. We do not do tree removal, which needs a licensed tree service.
• Unsafe conditions: we may decline or stop work if a property is unsafe to work in, for example because of electrical or structural hazards, aggressive animals, biohazards, needles or hazardous materials, infestations, or clutter that blocks safe access.

5. Texts, calls and email

By giving us your phone number or email when you ask for a quote or book, you agree that we may contact you about your request and your appointments, including by text if you chose text. Message and data rates may apply. Reply STOP to stop texts or HELP for help. Marketing emails are only sent if you sign up, and you can unsubscribe any time. See our Privacy Policy for details.

6. Using the website

You agree not to:

• give false information or request quotes on behalf of someone else without their permission;
• use the site for anything unlawful, or to send spam, malware or abusive messages;
• try to access the staff areas, client agreement pages that are not yours, or our systems without permission;
• scrape, copy or overload the site, or interfere with how it works.

Anything you send us, such as photos of your home or messages, must be yours to share. We use it only to quote and do the job, as described in our Privacy Policy.

7. Our content

The text, logos, photos and design of this site belong to Wahl 2 Wahl or are used with permission. You may view and share pages for personal, non-commercial use, but you may not copy or reuse our content for another business without our written permission. Reviews and ratings shown from Google, Yelp and other platforms belong to their authors and those platforms.

8. Other websites and services

The site links to and uses services run by others, such as Google Maps, Yelp, social media and Square for payments. We are not responsible for their content or practices, and your use of them is subject to their own terms.

9. Disclaimers

The website is provided “as is.” We work to keep it accurate and available, but we do not promise it will always be error free or uninterrupted. Cleaning and yard care tips on the site are general information, not professional advice for your specific home. Our commitments about the services themselves are in your signed service agreement.

10. Limitation of liability

To the fullest extent the law allows, Wahl 2 Wahl is not liable for any indirect, incidental or consequential loss arising from your use of the website. This section is about the website only. It does not limit anything in your signed service agreement, or any right you have that cannot be limited by law.

11. Governing law

These terms are governed by the laws of the State of California. Any dispute about them will be handled in the state or federal courts located in Los Angeles County, California, unless your service agreement says otherwise. Before going to court, please contact us. Most problems are solved with one phone call.

12. Changes to these terms

We may update these terms from time to time. The version posted here, with its “Last updated” date, applies from the day it is posted. If any part of these terms is found unenforceable, the rest still applies.

13. Contact us

Wahl 2 Wahl Cleaning Business, Whittier, CA 90605. Email hello@wahl2wahl.org or call or text 562-367-1198.